Refund policy
Last updated: 9/1/2026
Eligibility
A full refund is issued if an order fails to start within 24 hours of confirmed payment, or if delivery is technically impossible.
Partial delivery
If an order is partially completed, we refund pro-rata for the undelivered portion.
Refills
All follower and engagement services include a refill window (30β90 days). Drops within that window are re-topped automatically at no cost.
Non-refundable
Orders where the target URL becomes private, blocked, or removed by the platform mid-delivery are not refundable.
How to request
Open a support ticket from your account with the order ID. Approved refunds are returned to the original payment method within 5β10 business days.